FAQ

Where are you located?
We are located in Vancouver, BC, but are able to travel anywhere in the lower mainland. We offer public courses out of New Westminster (Boswell Dance Academy), Port Coquitlam, Abbotsford and Kamloops (Shared location with Kamloops Martial Arts). Please check “Register Here” page for course dates.

What is a “Blended” course?
Most all of our publicly offered first aid courses are being offered in a Blended format. This means there is an online component to be completed PRIOR to attending whatever date you have registered for. The online component will be sent to you through an invitation link from “My Red Cross”, within 24 hours of registering for a course. Please bring proof of your online component being completed with you to verify with your instructor.

Which course do I need?
Please refer to our ‘Course Offerings’ page which outlines the differences of each course. For general employment purposes, most employers require a minimum of a CPR/AED course. If you are unsure, please contact us and we will be happy to assist you. Once you’ve selected the course that is best for you, go to the “Register Here” page, select your course/location/date and add to cart!

Can you run a course at my place of work?
Yes! We can accommodate private groups and come run the course in your home, community centre, or place of work. Our instructors often prefer this so they can make the training more realistic and relevant to where you may use your newly acquired skills. Example of locations we have previously run courses include dental offices, physiotherapy offices, and fitness centres.

Do I get a certification card at the end of my course?
Yes. Red Cross certifications are emailed a few days after the end of class and will be your proof of certification for three years.

My employer requires a CPR update each year, but my Red Cross certificate is valid for 3 years, Do I still need to re-certify?
Some employers, more commonly in healthcare related fields, have requirements for their personnel which are independent of the Red Cross certification time frame. If this is the case, you must re-certify more often even if you card is still valid.

Will I receive a manual in the course? Does it cost extra?
For all courses (Standard First Aid, Emergency First Aid, CPR) you will receive a digital manual at no additional cost, but printed manuals are available for a price of $12.

How long are the courses?
Times vary depending on each course, and the allotted times are dictated by the Red Cross. However, times can vary based on class size and student experience.

What is your Course Cancellation Policy?
If course is cancelled by the participant with less than 7 days for EMR/FR courses, or less than 48 hours of a BLS/CPR/EFA or SFA course, no refund is given.
If a student does not come to a class, or arrives after the course has started (5 minute max late policy)  they have forfeited their cost and may be required to pay full price for the next course they register in.

While Foundations Safety and First Aid Training tries not to cancel classes, if a class is cancelled the (within 36 hours of the course time) the student may be offered a full refund or a transfer at no additional cost to another course date.