Where are you located?
We are located in Vancouver, BC, but are able to travel anywhere in the lower mainland. We offer public courses out of New Westminster (Boswell Dance Academy), Pitt Meadows (Heritage Hall, South Bonson or PItt Meadows Family Rec Centre) and Port Moody (Head Office- 2916 St Johns Street *Shared location with Stand Up Muay Thai) or Kamloops (Shared location with Kamloops Martial Arts). Please check schedule for course dates.

Which course do I need?
Please refer to our ‘courses’ page which outlines the differences of each course. For general employment purposes, most employers require a minimum of a CPR/AED course. If you are unsure, please contact us and we will be happy to assist you.

Can you run a course at my place of work?
Yes! We can accommodate private groups and come run the course in your home, community centre, or place of work. Our instructors often prefer this so they can make the training more realistic and relevant to where you may use your newly acquired skills. Example of locations we have previously run courses include dental offices, physiotherapy offices, and fitness centres.

Do I get a certification card at the end of my course?
Yes. Red Cross certifications are emailed a few days after the end of class and will be your proof of certification for three years.

My employer requires a CPR update each year, but my Red Cross certificate is valid for 3 years, Do I still need to re-certify?
Some employers, more commonly in healthcare related fields, have requirements for their personnel which are independent of the Red Cross certification time frame. If this is the case, you must re-certify more often even if you card is still valid.

Will I receive a manual in the course? Does it cost extra?
For all courses (Standard First Aid, Emergency First Aid, CPR) you will receive a digital manual at no additional cost, but printed manuals are available for a price of $12.

How long are the courses?
Times vary depending on each course, and the allotted times are dictated by the Red Cross. However, times can vary based on class size and student experience.

What is your Course Cancellation Policy?

If course is cancelled by the participant within 72 hours for EMR/FR courses, or 48 of a BLS/CPR/EFA or SFA course, no refund is given.
If a student does not come to a class, or arrives after the course has started (5 minute max late policy)  they have forfeited their cost and may be required to pay full price for the next course they register in.

While Foundations Safety and First Aid Training tries not to cancel classes, if a class is cancelled the (within 36 hours of the course time) the student may be offered a full refund or a transfer at no additional cost to another course date.